Domain Leasing Specialists

Posts Tagged Email

MX Guarddog Anti-Spam and Anti-Virus Filtering Service

MX Guarddog Anti-Spam and Anti-Virus Filtering ServiceFollowing our announcement on the 29th March 2017 that we would be retiring CPanel BoxTrapper software from our servers we reviewed several other options and have been trialling the use of the MX Guarddog antispam.

Several of our clients have now moved across to this service, migrations have not only been smooth, without any technical issues, but more importantly we have not received any reports of missing emails during, or after the migration process.

The switchover to this service is almost instantaneous, clients do not need to alter any of their desktop, tablet or mobile device email settings. Propagation across the internet of the new MX records can take 24 – 48 hours therefore for a period of time following the migration some email will arrive via the original channels which may include spam, after two days this has generally ceased.

The service has resulted in an average of 82.75% of email being classified as Spam across the examined accounts throughout April 2017, saving ourselves and our clients much valued time in dealing with these unwelcome emails.

Viruses have been captured at the service end and emails blocked successfully.

DLS Spamflare Service

DLS Spamflare

We are pleased to announce that we have now established a White Label version of the software in concert with Mx GuardDog known as DLS Spamflare and our customer accounts whom have been trialling the service have now been migrated across to this bespoke service.

Quarantine Emails

DLS Spamflare Quarantine EmailOur clients by default receive twice daily email quarantine reports which detail email that is currently held in their quarantine queue that has been initially marked as potential spam.

Feedback has been that the quarantine emails are of great benefit, definite spam, from blacklisted IP addresses, incorrectly set up mail servers, invalid MX DNS records etc. are not reported within the quarantine email, only email that is ‘potentially spam’ is reported.

By simply clicking on the subject line of an email that is listed within the quarantine email allows the user to release the email or release the email and white list the sender.

We can alter the number of quarantine reports sent per day and the times that these are sent out by the service or even stop them completely.

The entire quarantine queue is retained for a minimum of 7 days but may be as long as 14 days dependant on your email volume.

Spam Aggression Settings

Feedback to date has been that that the aggression levels we have set by default are working, although the aggression levels can be reduced or increased by request.

Whitelist

Client’s contact lists can be uploaded to the service so as to automatically whitelist any emails received from their contacts, as well as the ability to whitelist a domain so that email from any address at the whitelisted domain will automatically be delivered.

Blacklist

Email addresses and email from a domain can also be blacklisted as required.

Want the DLS Anti-Spam and Ani-Virus Filtering Service?

We are now making this service available to all our clients, if you are interested in discussing the options open to you then please contact us for further details and pricing.

Box Trapper Cpanel Software

Due to higher than normal volumes of spam reports we have taken the decision to retire the use of Boxtrapper CPanel software across all our clients hosted accounts.

The Boxtrapper verification email that is sent out by the Boxtrapper application has been reported on many occasions as being spam itself, generally caused by the spoofing of an accounts email address, with the offender sending out many pam emails, the responses from that spam email being sent to the genuine account and the Boxtrapper software, as part of the normal verification process, sending out the normal verification email.

It does seem somewhat of a shame as we have seen in the past excellent results with the use of Boxtrapper software, however, in order to protect our IP address status this decision has had to be taken and it hasn’t been taken lightly.

We have reviewed several options with regards to the control of spam and are currently trialling the use of MxGuarddog anti spam software, once we have extensively tested this service we will write a full detailed review here. In the meantime our testing to date has proved to be very successful.

In the meantime, if any of our clients wish for us to set up this service on their email accounts so they can test it themselves please contact us.

DLS Spamflare Anti-Spam and Anti-Virus Filtering Service

After successful trials of the MX Guarddog anti spam software by ourselves and several of our clients we are pleased to announce that we have now rolled out the DLS Spamflare Anti-Spam and Anti-Virus Filtering Service, which is a white label version of the MX Guarddog Anti-Spam and Anti-Virus Service. Further details can be read here.